Nymaru Payments
A clear overview of the payment methods accepted by Nymaru and what to expect when completing your order.
Accepted payment methods
We accept the payment methods made available through our Shopify checkout. The available methods may include:
Secure checkout
Payments are submitted through the Shopify checkout. Nymaru does not ask customers to send card details by email or live chat.
Currency
Nymaru prices and checkout are presented in EUR for customers in the Netherlands.
When payment is charged
Payment is handled through the checkout payment provider selected at checkout. Your order confirmation will provide the order details and amount paid.
If a payment fails or is declined, the order may not be completed until an accepted payment method is successfully used.
Refunds
Where a refund is approved under our Returns & Refund Policy, the refund is processed to the original payment method used for the order. Nymaru aims to process approved refunds within 2 business days. The time required for funds to appear in an account can then depend on the customer's bank or payment provider.
Need help with a payment?
Contact help@nymaru.shop. We aim to respond to email enquiries within 24 hours, and live chat is available 24/7.